Change and return
How can I change / return items?
- We have a return form which you can use for returning items (send us just an e-mail and we will send you this form).
Merchandise purchased from lornahsports.co.uk.
- We cannot accept returns that were purchased from another store or website than ours. If you need to return an item that was not purchased at lornahsports.co.uk, please contact the retailer from which you made the purchase.
- Merchandise must be returned in its original condition and received WITHIN 21 DAYS of original purchase (INVOICE DATE). Orders returned beyond this time period will not be accepted. Lornahsports.co.uk reserves the right to refuse worn or damaged merchandise.
- Returned merchandise should be packed in its original packaging (both inside Lornah packaging and outside delivery package, if in suitable condition).
If the above criteria are met, you can return your merchandise easily and at no charge.
- Insert the item you wish to return in the original delivery box. If you don't have the original delivery box, you may use another box but wrap it up as you received it as well. Please send your package to the following address:
Lornah Sports UK,
2, Carlisle Court,
For wrong item(s) shipped or If we made an error on your order, please follow the return instructions for a free of charge return. Once we've received package at our warehouse, we will deliver the right item or a credit will be established for the value of the returned items as well as the original delivery costs (if any) to the original payment method used to purchase the items.
The credit should appear on your statement within 5-7 working days after we've received your package at our warehouse.